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Warranty service is getting important since it is an agreement between manufacturers and consumers. An issue is to find out a lower level of agreement from the perspective of manufacturers and consumers. Thus, it is very important to determine early warning/detection degree of defected parts through warranty claims data. However, there are qualitative(More)
Warranty for a product purposes to improve product quality and reliability as well as consumers' satisfaction. Therefore, a producer analyzes field reliability data. There exist many sources to collect reliability-related data. However, most of them need high cost, or an experiment cannot be continued until a product life-cycle ends. Thus, from the(More)
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