Simon S. M. Yuen

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The role of information technology in transforming organizations and improving firm performance has been extensively examined by IS researchers. While IT has been recognized critical in influencing various aspects of service companies, empirical studies on IT impacts in service sectors remain insufficient and fragmented, especially in logistics industry.(More)
In recent years Hong Kong's logistics industry tends to slow down gradually although it still keeps the leader in freight industry comparing to its nearby cities. This research briefly reviews Hong Kong freight logistics industry; then it illustrates the function and working models of e-business in freight industry. By interviewing with professionals with(More)