Sia Siew Kien

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E RP software packages that manage and integrate business processes across organizational functions and locations cost millions of dollars to buy, several times as much to implement, and necessitate disruptive organizational change. While some companies have enjoyed significant gains, others have had to scale back their projects and accept minimal benefits,(More)
The IT project control literature has documented that clan control is often essential in complex multi-stakeholder projects for project success. However, instituting clan control in such conditions is challenging as people come to a project with diverse skills and backgrounds. There is often insufficient time for clan control to develop naturally. This(More)
This paper explores ERP as an ambivalent technology of power. On the one hand, it may tighten management control by bringing a new level of panoptic visibility to organizational activities; on the other hand, the embedded business model within the ERP may drive empowerment of employees and greater control relaxation through the configuration of new process(More)
Enterprise resource planning (ERP) systems are often not fully aligned with the implementing organization. It is important to understand their sources of misalignments because they can have significant implications for the organization. From a dialectic perspective, such misalignments are the result of opposing forces that arise from structures embedded in(More)
As businesses reconfigure their value chains and scale up their global expansions, they have to cope with a myriad of complex IT management challenges. This research examines how enterprises realign their global IT strategies for scale, speed, and innovation. Anchored in the IT governance literature, we seek to unravel the required governance structures and(More)