Shyam Pusapaty

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We present a case management approach to determining the upper and lower bounds on the price at which complex IT service contracts can be won or lost. Our approach is based on mining ‘similar’ prior deals and market benchmark data modeled as cases, to determine the upper and lower bounds on unit costs and unit prices for each of the service involved in an(More)
We present a method and a system for assessing the competitiveness of IT service solutions. The method enables sales teams to assess the competitiveness of their IT service solutions created during the sales phase in response to request for proposal (RfP). It involves comparing unit costs and unit prices of a given solution with those of client(More)
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