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AbstrAct The lifecycle of information system (IS) became relatively shorter compared with earlier days as a result of information technology (IT) revolution and advancement. It is tremendous difficult for an old architecture to catch up with the dynamic changes occurred in the market. To match with the fast pace of challenges, enterprises have to use the(More)
This study extends the Technology Acceptance Model (TAM) by incorporating relationship quality as a mediator to construct a comprehensive framework for understanding the influence on continuance intention in the hospital e-appointment system. A survey of 334 Taiwanese citizens who were contacted via phone or the Internet and Structural Equation Modeling(More)
The rapid growth of Internet in the past decade has speedily expanded the number of Web domains to over 43 million worldwide. To personalize e-customers relationship becomes important to maintain business on-line. Establishing an effective customer relationship management scheme using web mining technique seems to be the only way out. It is difficult to(More)
For the aging population and for people with dominant chronic diseases, countries all over the world are promoting an “Aging in Place” program with its primary focus on the implementation of telecare. In 2009, Taiwan held a “Health Care Value-Added Platinum Program” with the goal of promoting the development of “Telecare” services by integrating medical(More)