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Acknowledgements: The authors wish to express appreciation to Shawn Curley, Fred Davis, Gerald Smith and Aks Zaheer for their helpful reviews and comments on earlier versions of this paper. ABSTRACT: Trust is a key enabler of cooperative human actions. Three main deficiencies about our current knowledge of trust are addressed by this paper. First, due to(More)
and the JMR review team for their comments on a previous version of this manuscript. The second author gratefully acknowledges the hospitality of the Hong Kong University of Science & Technol-ogy's Marketing Department for hosting him while he was on sabbatical, during which time this article was completed. This research reports on a cognitive(More)
The objective of investigating information load is to predict atid iinprove individual performance, since performance deteriorates when information load exceeds the overload point. Models of inei}tal workload (an alternate term for information load) developed in psychology feature mostly task and subject-related intluences on mental workload. These models,(More)
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