Sharon Swee-Lin Tan

Learn More
This study investigates the important organizational task of environmental scanning in an Internet context. A theoretical model relating potential causal factors to effectiveness of environmental scanning was formulated based on a synthesis of environmental scanning literature that took into consideration the Internet context. A questionnaire was developed(More)
The widespread availability of healthcare websites has changed the traditional healthcare system by enabling patients to play an active role in health management. The emerging field of Health 2.0 has enabled both professionals and patients to engage in content generation; changing the traditionally accepted professional healthcare to a new dimension of(More)
With the rapid growth of social networks and the increased rate of adoption by patients, healthcare organizations are progressively adopting online community-based initiatives to conduct healthcare activities. Considering the enormous potential online communities hold, for practitioners to get closer to their patients, online communities could be(More)
Microblogging platforms are increasingly adopted by people to acquire and share online health advice. However, the unique nature of such platforms (e.g., user-generated content, restriction of length) may invalidate previous guidelines in assisting health credibility assessment and propagate health information with low quality. In view of this, drawing on(More)