Shahizan Hassan

Learn More
The purpose of this study is to explore the relationships among Critical Success Factors (CSFs) of Knowledge Management (KM), innovation and Organizational Performance (OP). From the point-of-view of this study, the major idea is regarding that the successful implementation of KM has a direct effect on OP improvement and indirect effect through innovation.(More)
Although benchmarking technique has been widely used in various aspects of organisations and businesses, there is no clear framework on how the technique can be applied for Web evaluation. This article presents a framework for evaluating the usability and content usefulness of Web sites by using the benchmarking approach. It describes the purpose of(More)
Knowledge is identified as the crucial asset of an organization especially in the Higher Learning Institutions (HLI) and universities. These institutions are recognized in the knowledge business due to their involvement in the knowledge creation and dissemination processes. The implementation of Knowledge Management Systems (KMS) for decisions makers in(More)
There are several systems development methodologies including traditional and agile methodologies being utilized in current systems development. However, it could be argued that when developing mobile commerce applications, suitable development framework should be investigated as these applications are utilized in different contexts from fixed ecommerce(More)
There is lack of evidence from previous studies that examined the relationships among critical success factors of knowledge management, innovation, and organisational performance, particularly in the Iraqi mobile telecommunication sector. Using quantitative survey research involving 220 mid-level managers, present study empirically tested a proposed(More)