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RESEARCH My research interest is in the area of Business Analytics with a focus on healthcare and social media analytics. I am currently working on a healthcare project that involves analysis of over 500,000 patient admission records from 68 hospitals in the North Texas region, and another project on social media where I collect and analyze data from over(More)
Hospital readmission rate is adopted as a key hospital quality metric by the Centers for Medicare and Medicaid Services (CMS). In 2012, CMS began penalizing 2200 hospitals with excess readmission rates for a total about $280 million in Medicare payments. However, readmission rate may not be an appropriate quality metric because it may be driven by factors(More)
Recent healthcare reform has focused on reducing excessive waste in the US healthcare system, with duplicate testing being one of the main culprits. We explore the factors associated with duplication of radiology tests when information sharing across healthcare providers is fragmented, and patients switch from one hospital to another. We hypothesize that(More)
We propose and conceptualize a new measure of information technology-enabled manufacturing capability, based on a plant's ability to use its mix of inputs to maximize its process outputs, and study the impact of these capabilities on manufacturing plant profitability. Our study extends the literature on IT-enablement of process capabilities using Data(More)
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