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The East-West International Conference on Human-Computer Interaction was held August 4--8, 1992 in St. Petersburg, Russia. The second conference in an annual series, it brought together researchers from the former USSR, Europe, the United States, Japan, and Australia. At the time of the 1991 conference, the USSR was still intact (by about two weeks). By… (More)
 E M Gray and W L Smith. On the limitations of software process assessment and the recognition of a required reorientation for global process improvement.