Scott Nadler

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Purpose – The purpose of this study is to empirically test the levels of trust supply chain managers exhibit regarding online auctions. The study seeks to test the hypotheses that supply chain managers with higher levels of trust in online auctions would exhibit more familiarity with online auctions, more positive relationships with suppliers, stronger(More)
Managing customer relationships is a very important issue in business-to-business markets. This research investigates the growing number of available resources defining Customer Relationship Management (CRM) efforts, and how they are being applied within the Contract Pharmaceutical Manufacturing industry. Exploratory study results using face-to-face and(More)
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