Scott Klemmer

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Remote support for physical tasks often takes a longer time and involves more mistakes than on-site support. The reason for this is that it is difficult for remote supporters to know what happened at the site and show how to operate briefly. In this paper, we propose a remote support system named <i>TeleTorchlight</i> that works between a tablet and a(More)
This work examines whether templates designed from principles of multimedia learning design, and learning sciences research, can support peer instruction in creating more effective educational content on the web. Initial results show that the structure and guidelines within these templates can help novices produce meaningful learning content while improving(More)
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