Scott A. Malcolm

Learn More
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the calling operation efficient and productive. Investments are required in human resources, infrastructure and technology. Having invested the dollars, businesses want to ensure that(More)
The adolescent smoker (aged 14 to 17 years) shows little difference from the non-smoker in terms of scores on the Cattell 16 personality factor inventory. In particular, there is no evidence of tension, extroversion, or reversal of sexually-biased personality characteristics. The sexual promiscuity of the adolescent smoker is probably related more to(More)
  • 1