Sarah J. Swierenga

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The Michigan Workforce Background Check system demonstrates how an iterative user-centered design (UCD) process enhances organizational-level communication practices and efficiency. Well-designed information communication technology is an essential component of effective public health management. Usability and accessibility testing informed subsequent(More)
The Michigan Workforce Background Check (MWBC) system is a Web-based application that centralizes the screening process for job applicants at long-term care facilities by integrating the checking of registries and databases, and by providing secure communication between the system and state agencies. A key feature of the system is the rap back, which is a(More)