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A study of a spatially distributed product design team shows that most members are rarely at their individual desks. Mobility is essential for the use of shared resources and for communication. It facilitates informal interactions and awareness unavailable to colleagues at remote sites. Implications for technology design include portable and distributed(More)
Computer-supported coordinated care uses technology to aid the network of people who support an elder living at home. CSCC supports improved communication among individuals and a balanced distribution of responsibilities to allow the elder to live at home despite increasing care needs. The problem of coordinating the care of elders living at home hasn't(More)
A multiuser drawing tool was used by participants in a distributed design exercise conducted in a multi-media working environment. The goal of the study was to explore how observations from our earlier studies of shared drawing in two-person design activity would hold up when three participants worked together. Additionally, the study provided opportunities(More)
In this paper, we discuss the findings of an in-depth observational study of reading and within-document navigation and add to these findings the results of a second analysis of how people read comparable digital materials on the screen, given limited navigational functionality. We chose periodicals as our initial foil since they represent a type of(More)
From 1985 for three years, the System Concepts Laboratory (SCL) of the Xerox Palo Alto Research Center had employees in both Palo Alto, California, and Portland, Oregon. The Portland remote site was intended to be a forcing function for the lab to focus on issues of interpersonal computing in a geographically distributed organization. Interpersonal(More)
In recent years much attention has been paid to network-based, distributed environments like text-based MUDs and MOOs for supporting collaborative work. Such environments offer a shared virtual world in which interactions can take place irrespective of the actual physical proximity or distance of interactants. Although these environments have proven(More)