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Drawing from the social and relational perspectives, this study offers an innovative conceptualization and operational approach regarding the validation of self-reported customer demographic data, which has become an essential corporate asset for harnessing business intelligence. Specifically, based on social network and homophily paradigms in which(More)
Through the lens of rational addiction theory (Becker and Murphy, 1988), this study investigates whether addiction to mobile social apps should be viewed as a rational behavior rather than an uncontrollable, irrational disorder. To derive the analytical model, this study extends the rational addiction framework to include a utility-level network effect as(More)