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Due to many success stories, social software received much attention in public and academia. Although it is widely used for business support, its relationship with business process management has not been analysed. The results of the workshop on Business Process Management and Social Software as part of the international conference on Business Process(More)
Small organizations have been claimed to manage their requirements in ways that bear no relation to what the textbooks say, and what is taught in undergraduate courses. This paper explores software engineering (SE) practices in five small and medium-sized organizations in order to gain a deeper understanding on how cooperative and human aspects of the(More)
This paper focuses on Firm-Hosted Online Communities (FOC)-communities that are hosted by organizations for commercial purposes. The purpose of this paper is twofold. Firstly, we will examine examples of existing FOCs in order to develop a broader view of how FOCs have been utilized in product business. This work results with a dimensional view illustrating(More)