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b s t r a c t In order to become 'world-class' enterprises, manufacturing SMEs have made sizable investments in Internet-related technologies as the infrastructure for e-business applications. To the extent that e-business is assimilated by the SME, it can significantly affect the firm's key business processes and relationships such as servicing customers(More)
In order to further our knowledge on the use of the Internet and the Web in manufacturing SMEs, the present research seeks through an empirical study of 108 Canadian firms to explore the following questions: For what purposes are the Internet and the Web presently used, i.e., to what extent are e-business functions assimilated in manufacturing SMEs? What(More)
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