Saidatul Rahah Hamidi

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Data, information and knowledge have increased within organization across time. They become wasted memories due to retired staff, died or replace to another department. This could give great impact when intellectual capital do not being used wisely especially as competitive advantage element. Therefore, there is a need to manage memories accordingly.(More)
Defects or bugs have been existed as a problem in the system and they are normally inevitable in software development. Most software bugs arise from mistakes and errors made by people in either a program's source code or its technical design. Huge amount of bugs could be found in system development. It was relatively difficult to manage bugs in simple word(More)
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