Sahand KhakAbi

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—According to the lack of a comprehensive literature review in the area of application of data mining in customer churn management, which has become a central issue in customer relationship management nowadays, this paper tackles to provide a brief review of researches in that field from two perspectives: techniques used and statistical reports. From the(More)
—Customer Segmentation is an increasingly significant issue in today's competitive commercial area. Many literatures have reviewed the application of data mining technology in customer segmentation, and achieved sound effectives. But in the most cases, it is performed using customer data from a special point of view, rather than from systematical method(More)
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