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—Goal modeling is a prominent design paradigm in various domains of information systems engineering. In the field of service oriented computing (SOC) and in the field of semantic web services, emergent research works are basing their engineering approach on the goal concept. Because of the complexity of processes underlying SOC, the usage of the goal(More)
With the increasing growth in popularity of Web services, discovering relevant Web services becomes a significant challenge. The introduction of intentional services has been proposed to bridge the gap between low level, technical softwareservice descriptions and high level, strategic expressions of business needs for services. Current Web Services(More)
—The increasing growth in popularity of Web services has made it difficult for business users to fully benefit from these services if they remain specified at the software level. The introduction of intentional services is an alternative for bridging the gap between low level, technical software-service descriptions and high level, strategic expressions of(More)
Integrating Web 2.0 technologies in e-government opens up new opportunities for improving the quality of online public services and developing new ones, and can potentially contribute in achieving e-government strategic objectives. This paper presents and analyzes the result of an exploratory field study conducted recently with a group of e-government(More)
Defect management is a central task in software maintenance. When a defect is reported, appropriate resources must be allocated to analyze and resolve the defect. An important issue in resource allocation is the estimation of Defect Resolution Time (DRT). Prior research has considered different approaches for DRT prediction exploiting information retrieval(More)
La modélisation des processus et le guidage de leur réalisation sont des problèmes clés de la recherche sur la formalisation des méthodes. Cet article présente un formalisme-appelé modèle de cartes-permettant de modéliser les démarches méthodologiques. Les cartes de processus décrivent les intentions de l'utilisateur. Chaque intention peut être réalisée(More)