• Publications
  • Influence
Progress in tourism management : a review of website evaluation in tourism research
This paper reviews tourism studies published from 1996 to July 2009 that pertain to methodological approaches to website evaluation. Expand
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  • PDF
Green events, value perceptions, and the role of consumer involvement in festival design and performance
This study explores the dimensionality of event attendees’ “green” involvement in festival settings. Given growing interest in environmental issues, it explores relationships between eco-friendlyExpand
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Usability of Chinese Destination Management Organization Websites
Information Communication Technology (ICT) has had a large impact on tourism industry. In Mainland China (hereafter known as China), the increasing popularity of Internet applications to its tourismExpand
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Perceptions of Functionality and Usability on Travel Websites: The Case of Chinese Travelers
Despite the large increase in the amount of online purchases of travel-related products in recent years, previous studies on travel website analysis have concentrated mainly on assessing the qualityExpand
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Hotel Website Quality Versus Star Level: The Case of Macau Hotel Websites
  • S. Qi
  • Computer Science, Business
  • 2016
How can Macau’s hotels keep pace with consumer expectations? This study incorporates fuzzy comprehensive evaluation (FCE) into a functionality assessment of Macau hotel websites. ResearchExpand
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A New Framework on Website Evaluation
This paper analyses published website evaluation related studies and found that the existing e-commerce literature simply does not have any commonly agreed-upon standards for evaluating overall website performance. Expand
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Who booked five-star hotels in Macau? A study of hotel guests' online booking intention
The Internet now serves as a useful tool for suppliers and consumers to communicate information and enable purchasing online. Due to its importance in the travel industry, the Internet has attractedExpand
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Comparative evaluation study of the websites of China-based and international luxury hotels
ABSTRACT Practitioners in the hotel industry constantly seek ways to improve their online and offline presence to improve their competitiveness and profitability. Consumers from different countriesExpand
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Evaluation of the Usability of Chinese Destination Management Organisation Websites
This research identified the current situation of Chinese DMO websites and evaluated the usability of Chinese provincial D MO websites. Expand
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