• Publications
  • Influence
The effects of high-performance work systems on hospital employees' work attitudes and intention to leave: a multi-level and occupational group analysis
Using a multi-level analysis of a sample of 193 employees matched to 58 managers in a regional Australian hospital, this paper examines the effects of management and employee perceptions ofExpand
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Do perceived high performance work systems influence the relationship between emotional labour, burnout and intention to leave? A study of Australian nurses.
AIMS The purpose of this article was to explore the relationships between perceived high performance work systems, emotional labour, burnout and intention to leave among nurses in Australia. Expand
  • 122
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Emotional rescue: the role of emotional intelligence and emotional labour on well-being and job-stress among community nurses.
AIMS To investigate the extent to which emotional labour and emotional intelligence are associated with well-being and job-stress among a group of Australian community nurses. The moderating role ofExpand
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Effective healthcare teams require effective team members: defining teamwork competencies
  • S. Leggat
  • Medicine
  • BMC health services research
  • 7 February 2007
BackgroundAlthough effective teamwork has been consistently identified as a requirement for enhanced clinical outcomes in the provision of healthcare, there is limited knowledge of what makes healthExpand
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  • 6
  • PDF
A Conceptual Framework for the Analysis of Health Care Organizations' Performance
This paper uses Parsons' social system action theory to develop a comprehensive theoretically grounded framework by which to overcome the current fragmented approach to HCO performance management. Expand
  • 128
  • 6
The role of team climate in the management of emotional labour: implications for nurse retention.
AIMS This article examines the relationships among emotional labour, team climate, burnout, perceived quality of care and turnover intention among nurses in Australia, with the aim of addressingExpand
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Research experience and research interests of allied health professionals.
Allied heath professionals are expected to utilize evidence-based practices in their workplaces, and there is an increasing expectation that clinicians will become involved in clinical research. WithExpand
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Does psychological empowerment mediate the relationship between high performance work systems and patient care quality in hospitals
This study investigates the mediation effects of the four components of psychological empowerment on the relationship between high performance work systems (HPWS) and perceptions of patient careExpand
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Singing the same song: translating HRM messages across management hierarchies in Australian hospitals
This paper reports the findings of case study research exploring the strength of the HR system in three Australian public hospitals from the perspective of senior, middle and line managers, and HRExpand
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