Learn More
Specifying clear quality of service (QoS) agreements between service providers and consumers is particularly important for the successful deployment of service-oriented architectures. The related challenges include correctly elaborating and monitoring QoS contracts (SLA: service level agreement) to detect and handle their violations. In this paper, first,(More)
SLA (Service Level Agreement) is a contract between a service consumer and a service provider. It aims at specifying conditions of services delivery and guarantees to ensure required quality of service (QoS). Nowadays, to satisfy complex client needs, interenterprises collaboration must take place to provide new value added services and form(More)
  • 1