Ruth Fanning

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INTRODUCTION Debriefing is a process involving the active participation of learners, guided by a facilitator or instructor whose primary goal is to identify and close gaps in knowledge and skills. A review of existing research and a process for identifying future opportunities was undertaken. METHODS A selective critical review of the literature on(More)
Utilities are being pushed to provide better service to customers. High technology customers manufacturing processes are not as immune to power fluctuations as they once were. Performance based rates move the utilities to constantly improve on their service reliability indices. To make matters more difficult, these have to be accomplished without a rate(More)
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