Performance management in collaborative networks of organisations is a complex process due to the multiplicity of competing perspectives upon it. One of the more sensitive phases of this process is the agreement of the actors in the network regarding the performance evaluation model whose design is considered of great importance in the research literature.… (More)
Radio frequencies for controller pilot communication are becoming a scarce resource due to increasing air traffic worldwide. The controller pilot data link communication (CPDLC) technology, which is already mandatory in new aircrafts, aims at reducing radio interferences and misunderstandings of commands by allowing routine voice conversations to be carried… (More)
This paper describes an approach to the design of performance management models in collaborative networks, from a constructivist approach. The general approach is outlined and the part concerning a multi-criteria decision support method is explained. The paper finishes with an illustration of a scenario for test and validation of the method.