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  • Lise M Verhoef, Tom H van de Belt, Lucien Jlpg Engelen, Lisette Schoonhoven, Rudolf Bertijn Kool
  • Medicine
  • Journal of medical Internet research
  • 2014 (First Publication: 1 February 2014)
  • Background Insight into the quality of health care is important for any stakeholder including patients, professionals, and governments. In light of a patient-centered approach, it is essential toContinue Reading
  • Mattanja Triemstra, Sjenny Winters, Rudolf Bertijn Kool, Therese A. Wiegers
  • Medicine
  • BMC health services research
  • 2010 (First Publication: 12 April 2010)
  • BackgroundThis study aims to describe the development, testing and optimization of a new standard instrument, the Consumer Quality Index (CQ-index®) Long-term Care, for measuring client experiencesContinue Reading
  • Sophia Martine Kleefstra, Linda C Zandbelt, Hanneke Jcjm de Haes, Rudolf Bertijn Kool
  • Medicine
  • BMC Health Services Research
  • 2015 (First Publication: 19 March 2015)
  • BackgroundResults of patient satisfaction research provide hospitals areas for quality improvement. Although it may take several years to achieve such improvement, not all hospitals analyze changesContinue Reading
  • Rudolf Bertijn Kool, Daniel J Homberg, Helen Cm Kamphuis
  • Medicine
  • BMC health services research
  • 2008 (First Publication: 4 November 2008)
  • BackgroundAccident and emergency (A&E) departments and general practitioner (GP) posts are often used inappropriately, leading to overcrowding. In the Netherlands, increasingly more integratedContinue Reading
  • J. W. Weenink, Gert P. Westert, Lisette Schoonhoven, H. C. H. Wollersheim, Rudolf Bertijn Kool
  • Medicine
  • BMJ quality & safety
  • 2015 (First Publication: 7 November 2014)
  • Background Dealing with poor individual performance of healthcare professionals is essential in patient safety management. The objective of the current study was to explore potential differencesContinue Reading
  • Sophia Martine Kleefstra, Rudolf Bertijn Kool, +4 authors J. C. J. M. de Haes
  • Medicine
  • Quality and Safety in Health Care
  • 2010 (First Publication: 24 June 2010)
  • Background Patient satisfaction is one of the relevant indicators of quality of care; however, measuring patient satisfaction had been criticised. A major criticism is that many instruments are notContinue Reading
  • Joost Johan Godert Wammes, M Elske van den Akker-van Marle, +4 authors Rudolf Bertijn Kool
  • Medicine
  • BMC Medicine
  • 2016 (First Publication: 25 November 2016)
  • BackgroundThe term ‘lower value services’ concerns healthcare that is of little or no value to the patient and consequently should not be provided routinely, or not be provided at all. De-adoption ofContinue Reading
  • Marjolein Lugtenberg, Jan-Willem Weenink, Trudy van der Weijden, Gert P. Westert, Rudolf Bertijn Kool
  • Medicine, Computer Science
  • BMC Medical Informatics and Decision Making
  • 2015 (First Publication: 12 October 2015)
  • BackgroundDespite the widespread availability of computerized decision support systems (CDSSs) in various healthcare settings, evidence on their uptake and effectiveness is still limited. MostContinue Reading