Rose Alinda Alias

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Knowledge management system (KMS) is one of the most critical weapon to transform knowledge resources in organization into intellectual capital for competitive advantage. However, learning organizations (LO) still have difficulties in identifying an appropriate KMS architecture framework and KMS technologies for their organizations. There is also no clear(More)
There is a world trend for Research Performance Evaluation (RPE), developing of new scientometric indices and examining of their application. Consequently, concerns and anomalies arise about the convergent validity and reliability of these indices for the decision making purposes. This is especially prevalent in the region/countries/disciplines having less(More)
We present a study of using fuzzy-based parameters for solving public bus routing problem where demand is uncertain. The fuzzy-based parameters are designed to provide data required by the route selection procedure. The uncertain data are represented as linguistic values which are fully dependent on the user’s preference. This paper focuses on the selection(More)
Services innovations are intensively associated with ICT innovations and adoption and diffusion of ICT. Recently, various issues and views of services have been addressed through new disciplines of services. This paper attempts to review multiple disciplines of IT services in Information Systems and Computer Science briefly. While in SSME and ITSM, the(More)
Innovation is an important aspect for organization to succeed in the competitive environment. Although innovation in organization can be seen through many perspectives, innovation value chain is helpful to view innovation. As sometimes organization could not find what are the reason and weaknesses that affect unsuccessful innovation implementation,(More)
This study applies scientometric approach to meso level data. The objective was to evaluate Institutional level hindex’s (IHI) reliability with respect to other Journal Related Indices (JRI). Most of the studies in the literature considered journal’s h-index as contrasted measure. Nevertheless, there has been no study that explores the relation between IHI(More)
This interpretive study explored tacit knowledge in Malaysian academia. Academicians are important assets in institutions of higher learning; therefore it is critical to understand tacit knowledge which resides in them. The lack of understanding of tacit knowledge impedes the efforts of managing it as a source of competitive advantage. The research employs(More)
Adoption of new technology such as Open Source Software (OSS) is one of the important issues in organizations. Despite being considered as cost effective by many organizations, OSS implementation still encounters many challenges. This paper describes a case study conducted at one of Malaysia’s public universities which initially adopted Open Source based(More)
ITIL V3 could be introduced as a governance framework for IT service management (ITSM) and attempts to align IT investments with business objectives. Enterprise Architecture (EA) is also referred as a general framework for designing business and IT/IS architectures of organizations and it also attempts to align these architectures with business strategies.(More)