Ronald V Bucci

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The department of radiology at Akron Children's Hospital embarked on a Lean Six Sigma mission as part of a hospital wide initiative to show increased customer satisfaction, reduce employee dissatisfaction and frustration, and decrease costs. Three processes that were addressed were reducing the MRI scheduling back-log, reconciling discrepancies in billing(More)
Are the skills taught in medical school sufficient for running a practice under managed care? Of 784 physicians randomly sent a questionnaire posing this and other questions, 94 percent agreed that managed care has changed the constellation of skills needed by physicians. Specifically useful to know are business administration skills, said 89 percent; and(More)
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