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Journals and Conferences
Heuristic evaluation is an informal method of usability analysis where a number of evaluators are presented with an interface design and asked to comment on it. Four experiments showed that… (More)
A survey of seventy-seven highly motivated industrial designers and programmers indicates that the identification of specific, potential problems in a human-computer dialogue design is difficult.
This paper reports on a study assessing the consistency of usability testing across organisations. Nine independent organisations evaluated the usability of the same website, Microsoft Hotmail. The… (More)
Formative evaluation is a collection of "find-and-fix" usability engineering methods, focused on identifying usability problems before a product is completed. In this forum, four experienced… (More)
aren’t taken seriously? Perhaps part of the problem is that engineers have trouble acting on your problem descriptions. Writing effective, usable descriptions is a skill that all usability… (More)
Evaluators who examine the same system using the same usability evaluation method tend to report substantially different sets of problems. This so-called evaluator effect means that different… (More)
Usability evaluation is essential to user-centred design, yet evaluators who analyse the same usability test sessions have been found to identify substantially different sets of usability problems.… (More)
In this workshop we will try to obtain a better understanding of the strengths and weaknesses of the expert review and heuristic inspection methods. We will do this by comparing results of… (More)
In this SIG experienced usability testers will share tips and tricks for practical international usability testing.