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This paper proposes a finite state and fuzzy logic based approach to hand gesture learning and recognition. The location of 2D image positions of the hands of the user is obtained by Edge detection and vector extraction. These are used to identify the hand posture as well as the center of the hand of the user. We first learn the spatial information without(More)
Fingerprint recognition is a method of biometric authentication that uses pattern recognition techniques based on fingerprints image of the individual. Fingerprint patterns are full of ridges and valleys and these structures provide essential information for matching and classification. The steps for fingerprint recognition include image acquisition,(More)
Conjoint analysis has played an important role in helping make a number of operations management decisions including product and service design, supplier selection, and service operations capacity. Many recent advances in this area have raised questions about the most appropriate form of conjoint analysis for this research. We review recent developments in(More)
The rapid increase in transaction-based e-services creates a challenge for firms: What combination of features should they offer to satisfy consumers while realistically considering operational and financial constraints? This article explores the above question by highlighting similarities and differences in consumer preferences between different segments(More)
More and more business schools are offering classes online or classes using a mix of face-to-face and online elements. In this article, we focus on how technology readiness and learning-goal orientation influence students’ preference toward these mixed classes. We conducted a large-scale survey to determine whether students who are technology ready would(More)
Businesses that service multicultural customer segments face unique challenges in developing the appropriate service strategy. While the strategic implications of expanding services from a domestic market to an international location have been well documented, multicultural customer segments at one location is a unique problem that has largely been(More)
This paper presents an integrated framework for designing profit-maximizing products/services, which can also be produced at reasonable operating difficulty levels. Operating difficulty is represented as a function of product and process attributes, and measures a firm’s relative ease or difficulty in meeting customer demand patterns under specified(More)
This study uses a cluster analysis procedure to develop a classification model of low-contact services based on seven operations objectives. The effectiveness of the classification scheme is tested by demonstrating the link between the objectives, competitive priorities, and performance. This study also identifies eight underlying factors of competitive(More)
This work involves the development of an experimental transport-level protocol running on top of IP for small, mobile, wireless stations. The protocol cannot and does not aim to handle real-time traffic. Its central concern is to conserve battery-powered energy used for transmission, even at the expense of slower data throughput. It attempts to conserve(More)