Rodrigo Vogt

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This paper describes a case study addressing risk assessment in a hospital unit. The objective was to analyse the impact on collaborative work after the unit changed their installations. The study adopted the SHELL model. A tool aiming to support the inquiring activities was also developed. The outcomes of this research show the model is adequate to analyze(More)
When organizations face unforeseen emergency situations its members often resort to unstructured crisis management activities in order to overcome the problems. Researchers have noted that a common activity in these scenarios is the construction of a shared awareness of the situation in order to collaboratively identify the actions required to be carried on(More)
Organizations orchestrate work along a continuum of structured and unstructured activities. Particularly in emergency situations and crisis management scenarios, the organization's procedures and information systems may not cope with the information and collaboration requirements imposed by the dynamic of unplanned situations, emerging such unstructured(More)
Existing information systems often lack support to crisis and emergency situations. In such scenarios, the involved actors often engage in ad hoc collaborations necessary to understand and respond to the emerging events. We propose a collaboration model and a prototype aiming to improve the consistency and effectiveness of emergent work activities. Our(More)
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