Rodrigo Augusto dos Santos

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This paper presents a preliminary communication maturity model named C2M. The C2M model aims to help organizations to identify the maturity of communication-related aspects and processes providing a tool to reveal what practices need to be improved. The model is composed of three maturity areas respectively organized into factors, goals, and practices. It(More)
Communication is still one of the main challenges of distributed software development and it is important for distributed teams to be able to maintain effective communication, i.e., to communicate properly and in a timely manner to facilitate the management of project activities and then to contribute to the process quality. Communication is also a critical(More)
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