Robson Eudes Duarte

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This paper presents the Recoverability Walkthrough, an inspection method derived from the well-known Cognitive Walkthrough and discusses its suitability for evaluating early prototypes for digital inclusion interfaces. Because people with low digital literacy tend to explore the interface before they can make sense of what they are doing, the Recoverability(More)
As stated by the Brazilian Computer Society, the `participative and universal access to knowledge' is one of the grand challenges in computer science research. In this work we describe our attempt to address this challenge of designing automated digital solutions in the environment of a public agency of an electric energy utility company. The potential(More)
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