Richard M. Smedley

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BACKGROUND Sleepio is a proven digital sleep improvement program based on cognitive behavioral therapy techniques. Users have the option to join an online community that includes weekly expert discussions, peer-to-peer discussion forums, and personal message walls. OBJECTIVE The aim of this study was to conduct an online survey to (1) explore the reasons(More)
OBJECTIVE To identify and describe the activities performed by online support community moderators. METHODS A total of 790 messages were downloaded for analysis. Messages were written by 59 moderators from 6 forums that represent a diverse range of conditions (arthritis, complex regional pain syndrome, Crohn's disease, depression, diabetes and(More)
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