Richard Lowe

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We describe a number of strategies for a future service oriented market place. We describe the SLA's role within the service framework, and how it enables customers to make value judgements regarding the quality of a service. We also discuss the complexity of too much choice from both the customer and provider points of view, and advocate a " discrete offer(More)
Medical experts routinely need to identify the shapes of anatomical structures, and surgeons report that they depend substantially on touch to help them with this process. In this paper, we discuss possible reasons why touch may be especially important for anatomical shape recognition in surgery, and why in this domain haptic cues may be at least as(More)