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The aim of the JUSTEIS project over the first three cycles (1999-2002) was to examine the uptake and use of electronic information services in higher education in the UK, so that planning of JISC services could be informed by trends in usage and evidence of specific needs. The objectives were to: 1) examine what services were used by students and academic(More)
This article discusses two related techniques, critical incident technique and explicitation, used in a variety of social science research settings, and critically reviews their application to studies of information behavior. The current application of both techniques is compared to Flanagan's early guidelines on the critical incident technique and is(More)
This article examines disciplinary differences in the use of electronic journals by academic staff and students and considers whether library services need to differentiate between staff and students when planning support services for electronic journals. Findings from two research projects are collated, one an in-depth study of academic staff at one UK(More)
This article aims to provide a baseline for future studies on the provision and support for the use of digital or electronic information services (EIS) in further education. The analysis presented is based on a multi-level model of access, which encompasses access to and availability of information and communication technology (ICT) resources, access to and(More)
The aim was to provide an overview of current training provision and CPD needs of NHS library staff, professional and paraprofessional. The project was largely conducted through desk research, with two workshops held to elicit views on training priorities and formats of training. The objectives were to: • Synthesise lessons learned from previous training(More)
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