Renato P. Facis

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This paper presents a process to plan for application of cross media concepts to a government service. X-gov is defined as the orchestration of several media to deliver an e-government service. X-gov has the potential to increase access and enhance interactivity between citizens and government institutions. In order to keep government applications(More)
Software installation is a one-time task; yet, it should work well. Regarding assistive technologies, users with disabilities will often require help in installation tasks. Five assistive software products were evaluated in order to identify barriers faced by visually impaired users performing the installation task and none of them, for different reasons,(More)
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