Renata A. Konrad

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OBJECTIVE To improve clinic design, trial-and-error is commonly used to discover strategies that lead to improvement. Our goal was to predict the effects of various changes before undertaking them. METHOD Systems engineers collaborated with staff at an integrated primary care-mental health care clinic to create a computer simulation that mirrored how the(More)
OBJECTIVE Primary care screening programs for mental health disorders are designed to detect patients who might benefit from treatment. As such, the utility of these programs is predicated on the actions that take place in response to a positive screen. Our objective was to characterize the cascade of care delivery steps following a positive screen for a(More)
Heart disease is the leading cause of death, disability and medical spending in the United States. Technological advances have significantly improved the health outcomes of patients with coronary heart disease (CHD) but have also increased costs. However, misaligned incentives have resulted in widespread underuse of low cost, high benefit therapies (e.g.(More)
Health care organizations function in a complex, non-integrated setting, yet the coordination of information, tasks, and equipment across multiple units is essential for productive operations. A variety of simulation models of hospitals exist; however, few reflect resource sharing across multiple departments. Furthermore few models capture the inherent(More)
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