Renata A. Konrad

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OBJECTIVE To improve clinic design, trial-and-error is commonly used to discover strategies that lead to improvement. Our goal was to predict the effects of various changes before undertaking them. METHOD Systems engineers collaborated with staff at an integrated primary care-mental health care clinic to create a computer simulation that mirrored how the(More)
OBJECTIVE Primary care screening programs for mental health disorders are designed to detect patients who might benefit from treatment. As such, the utility of these programs is predicated on the actions that take place in response to a positive screen. Our objective was to characterize the cascade of care delivery steps following a positive screen for a(More)
Reverse supply chains are receiving increased attention in both academia and practice to address business and environmental sustainability opportunities. As few organizations are adept at both forward and reverse supply chains, subcontracting various activities is imperative. Forging temporary partnerships as a virtual enterprise to take advantage of a(More)
Health care organizations function in a complex, non-integrated setting, yet the coordination of information, tasks, and equipment across multiple units is essential for productive operations. A variety of simulation models of hospitals exist; however, few reflect resource sharing across multiple departments. Furthermore few models capture the inherent(More)
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