Regine Dörbecker

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Modularity is a key principle for the design of a variety of systems, such as products, software, organisations, and, as of late, services. Service research has adopted the concepts of service modularity and service architecture to identify novel ways for achieving various effects, i.e. efficiently meeting heterogeneous demand. In order to advance research(More)
In recent years, the principle of modularity has been increasingly applied to services as service providers seek to reduce time and cost of delivering customized service offerings. Given the intangible nature of many services, the identification of all elements and interdependencies is more challenging compared to technical systems. Uncertainty or vagueness(More)
Es kann festgehalten werden, dass das ITIL-Framework geeignet ist, die notwendigen Entscheidungen zur Einführung und Nutzung von Cloud Computing zu unterstützen. ITIL (IT Infrastructure Library) stellt damit eine relevante Entscheidungsprämisse dar. Es wird deutlich, dass trotz Auslagerung von Aufgaben an den Cloud-Provider auch Prozesse der ITIL-Phasen(More)
IT service catalogs are a pivotal element for managing IT services in many organizations, in accordance with common practice IT service management frameworks such as the IT Infrastructure Library. However, both in theory and practice, IT service catalogs are underspecified as much emphasis is put on the structure and content of the catalogs while the use(More)
The goal of this paper is to present the research conducted for systemizing network elements and analyzing their interconnection that emerged during the establishment and functioning of health care innovation project of psychenet - the Hamburg Network for Mental Health.Semi-structured manual-based face-to-face interviews with project researchers and leaders(More)
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