Raymond Y. K. Lau

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With the increasing popularity of e-marketplaces for B2C and B2B e-commerce, intelligent software agents are promising in improving the effectiveness of these markets by autonomously searching for products and negotiating contracts on behalf of the human decision makers. A large number of research has been conducted to develop negotiation protocols and(More)
Raymond Y.K. Lau,1,* Maolin Tang,2,† On Wong,2,‡ Stephen W. Milliner,2,§ Yi-Ping Phoebe Chen3,7 1Department of Information Systems, City University of Hong Kong, Tat Chee Avenue, Kowloon, Hong Kong SAR 2Centre for Information Technology Innovation, Faculty of Information Technology, Queensland University of Technology, GPO Box 2434, Brisbane, Qld 4001,(More)
Classical negotiation models are based on a centralised decision making approach which assumes the availability of complete information about negotiators and unlimited computational resources. These negotiation mechanisms are ineffective for supporting real-world negotiations. This paper illustrates an agent-based distributive negotiation mechanism where(More)
With the widespread applications of electronic learning (e-Learning) technologies to education at all levels, increasing number of online educational resources and messages are generated from the corresponding e-Learning environments. Nevertheless, it is quite difficult, if not totally impossible, for instructors to read through and analyze the online(More)
In the era of Web 2.0, huge volumes of consumer reviews are posted to the Internet every day. Manual approaches to detecting and analyzing fake reviews (i.e., spam) are not practical due to the problem of information overload. However, the design and development of automated methods of detecting fake reviews is a challenging research problem. The main(More)
With the wide spread applications of E-Learning technologies to education at all levels, increasing number of online educational resources and messages are generated from these E-Learning environments. Accordingly, instructors are often overwhelmed by the huge number of messages created by students through online discussion boards. It is quite difficult, if(More)
Since manually constructing domain-specific sentiment lexicons is extremely time consuming and it may not even be feasible for domains where linguistic expertise is not available, research on automatic construction of domain-specific sentiment lexicons has become a hot topic in recent years. The main contribution of this paper is the illustration of a novel(More)
With the explosive growth of the number of transactions conducted via electronic channels, there is a pressing need for the development of intelligent support tools to improve the degree and sophistication of automation for eCommerce. With reference to the BBT business model, negotiation is one of key steps for B2B eCommerce. Nevertheless, classical(More)