Ramzi El-Haddadeh

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Recent rapid advances in ICTs, specifically in Internet and mobile technologies, have highlighted the rising importance of the Business Model (BM) in Information Systems (IS). Despite agreement on its importance to an organization’s success, the concept is still fuzzy and vague, and there is no consensus regarding its definition. Furthermore, understanding(More)
The adoption and diffusion of electronic government is often impeded by many social and individual factors relating to citizens. In this respect, intermediaries have emerged as a new model for delivering egovernment services to overcome such obstacles. This study aims to examine the role of intermediaries in facilitating e-government adoption and diffusion(More)
Although Gulf countries have invested large sums of money in implementing e-government services, adoption rates have been low due to various social, political and demographic reasons. This study aims to provide a better understanding to citizens’ adoption of e-government services through conceptualizing the role of intermediary organisations within(More)
Over the past decade there has been increasing interest in the IS research literature on the impact of cultural differences on the development and use of information and communications technologies (Ives & Jarvenpaa, 1991; Shore & Venkatachalam, 1995; Tractinsky & Jarvenpaa, 1995, Myers and Tan, 2002, Ali and Brooks, 2008). In this paper the authors explore(More)
Workflow technology has been proven as an enabler for numerous benefits for private and public organizations. Including: cost reduction, efficiency savings in terms of time and cost, increased capability, faster processing, reductions in errors, and work iterations, service quality and customer satisfaction. Public sector has endorsed these benefits by(More)
Purpose – The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e-government) research studies published in the last decade (2000-2012). Design/methodology/approach – A profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e-government publications (with specific(More)
With the widespread adoption of electronic government services, there has been a need to ensure a seamless flow of information across public sector organizations, while at the same time, maintaining confidentiality, integrity and availability. Governments have put in place various initiatives and programs including information security awareness to provide(More)
Purpose – The purpose of this paper is to explore empirically the adoption of social networking services in corporate communication within the context of China. Design/methodology/approach – After reviewing the extant literature on technology adoption, the paper proposes a conceptual model for studying the adoption of social networking in corporate(More)
Electronic service implementation (ESI) in the public sector attempts to improve efficiency, effectiveness, and transparency of governmental departments. Despite having provided the necessary infrastructure and investment, many governments have struggled to realise such aims due to the various forces that challenge implementation and institutionalisation.(More)