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Mobile-enabled social networks applications are becoming increasingly popular. Most of the current social network applications have been designed for high-end mobile devices, and they rely upon… Expand
Video objects are much larger in size than traditional web objects and tend not to be viewed in entirety. Hence, caching them partially is a promising approach. Also, the projected growth in video… Expand
This paper develops and tests an integrated framework of provider-perceived service quality for contact center services, incorporating key dimensions of service quality identified based on literature… Expand
Software service providers develop custom solutions to meet their customers' requirements. Large customers can typically contract out multiple projects to the same vendor which run the projects… Expand
A method, comprising: Receiving a request from an independent content in a video object, wherein the content is not cached yet adjacent to a cached video object portion; Latching a first portion of… Expand
The grouping of IT Services by degrees of novelty and the appropriate organizational structures are explained. For IT Services having moderate levels of novelty, the cellular model of delivery may be… Expand