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Catalog Data: Database Management Systems (3) Database system concepts: file organizations and retrieval algorithms; the three data models (relational, hierarchical, and network) and their database implementations. Course Objectives: This course provides an introduction to the design, use, application, broad knowledge, and concepts of database management… (More)
at Chicago for their helpful discussions and comments.
Anderson, T. (2005). Design-based research and its application to a call centre innovation in distance education. Anderson, T. (2009). A rose by any other name: Still distance Education—A response to D.R. garrison: Implications of online and blended learning for the conceptual development and practice of distance education. (Eds.), Exploring the theory,… (More)
We present an overview of a novel customer support system developed at QUIQ between 1999 and 2003. The application was perhaps the first systematic use of mass collaboration, which builds on the observation that large communities of users can be effectively leveraged to help each other, and to advance the interests of the community as a whole. In recent… (More)