Ralf Klischewski

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IT managers in administration must decide how to contribute to cross-organisational integration and what strategy and means to choose for achieving interoperability. Comparing the frameworks and guidelines provided by central European and U.S. governmental units, we find information integration and process integration as prominent concepts to guide(More)
Whereas computer-supported sharing of information is a core issue of e-Government integration and interoperation, the key players involved hardly find any guidance how to settle for an agreement covering the various aspects related to information exchange. Hence, we argue that e-Government research needs an explicit dedication to the phenomenon of(More)
As the e-government domain is about to become a field of application for Semantic Web technologies, the actors involved still lack reasoning to decide on critical issues such as organisational cost/benefit, „user“ involvement, technical integration, and implementation strategy. Firstly, the paper seeks to identify “semantic problems” in e-government as(More)
The success of open government initiatives depends on understanding the informational needs of the concerned citizens and other stakeholders as prerequisite for open access to relevant data and information. However, it has not been studied yet how such informational needs can or should be identified to build a common ground between the people and their(More)
Research has revealed the entanglement of e-government strategy and information infrastructure and that the control of infrastructures often remains an illusion as actual development and implementation is challenged by a constant drift. However, guidelines for public sector CIOs how to deal with these challenges remain scarce: Are governments well advised(More)
The paper investigates the challenges of process ownership in business processes crossing organizational boundaries. A literature review explores the research traditions of business process reengineering, interorganizational systems (IOS), workflow management, and system development with regard to process ownership and the changing role from(More)
Designing the semantic structures for annotating e-government services is a critical challenge for administrations on the way to enter the Semantic Web. This article outlines a requirement-driven design approach that draws on information architecture and information quality concepts in relation to users’ informational needs. We suggest a step-by-step design(More)