Rachel Croft

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Usability may now be practised by a large number of software developers, but has yet to gain wide acceptance. The value of usability must be communicated across multiple levels of an organisation, which requires speaking several " languages ". This practical, hands-on tutorial will cover techniques for convincing management or potential clients of the value(More)
Usability may now be practised by a large number of software developers, but has yet to gain wide acceptance. Communicating the value of usability must happen across multiple levels of an organisation, and requires speaking several "languages". This practical, hands-on tutorial will cover techniques for convincing management or potential clients of the(More)
I In collaborative design workshops, users and designers come together to work on the design of new systems. Increasingly, such workshops are becoming an integral part of user-centered design. At The Hiser Group, we use collaborative design workshops in a wide variety of circumstances, tailoring the workshops to each situation. The case study discussed here(More)
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