Puspa Indahati Sandhyaduhita

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PURPOSE The purpose of this study is to develop a model of Hospital Information System (HIS) user acceptance focusing on human, technological, and organizational characteristics for supporting government eHealth programs. This model was then tested to see which hospital type in Indonesia would benefit from the model to resolve problems related to HIS user(More)
Enterprise Resource Planning can provide many benefits for organizations that use them. This also holds for Small and Medium Enterprises (SMEs). However, due to limited funds, SMEs is unable to procure a commercial ERP system. Nevertheless, even for a free ERP system, SMEs do not have the expertise in dealing with the hardware, software, nor ERP system(More)
In response to customer's demand enforcement, marketers need to carefully select the best marketing campaign. Marketers are creating a contest campaign that requires the participant to upload photos or videos via social media. Interdependent self-construal is one's perspective in which people are somehow connected in a social context. The technology(More)
This study aimed to identify and rank user acceptance factors regarding the implementation of hospital information systems (HIS) based on the views of the following user groups: doctors, nurses, hospital management, and administrative staff (operators). The results should provide guidance for hospital management and HIS developers on meeting user(More)
Express delivery is claimed to be a critical factor that affects e-commerce customer satisfaction and previous studies showed that customer satisfaction in turn affects customer's intention to repurchase. However, no research has discussed the relationship between express delivery service quality to repurchase intention in e-commerce. Thus, perceiving the(More)
Over the past three years, we have tracked the rising adoption of Web 2.0 technologies, both for individual and organizational. Enterprises believe Web 2.0 will provide new ways for interacting with their consumers, which is more convenient, easier, and cheaper. Social CRM becomes new concept and strategy for enterprises in utilizing Web 2.0 technologies to(More)
This study is conducted to explore the roles of personality factors on Knowledge Management System acceptance. The proposed model in this research analyzes the roles of the five factor model (FFM) and personal innovativeness towards technology acceptance model (TAM) within the context of Knowledge Management System in a private organization. The underlying(More)