Pui Fan Jessie Tam

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There is an increasing need for high-sensitivity immuno-assays that can be used in point-of-care patient testing of complex media. For example, analytes such as the natri-uretic peptides and recently discovered sepsis markers are found in blood in very low picomolar concentrations (1, 2). Although advances have been made in the use of fluorescent,(More)
– This paper presents a project management model for customer relationship management projects for the financial service industry. Key findings from a survey of both financial institutes and software vendors are then presented. It is suggested that a good communication management can increase t he success rate of CRM projects. The other important areas are(More)
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