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Virtual teams cut across organizational cultures, national cultures, and functional areas, thereby increasing group hetero-geneity, which may result in increased conflict among team members and less effective performance of the team. Our study explored the relationships that might exist among the heterogeneity of the virtual teams, their collaborative(More)
Virtual teams are temporally and geographically dispersed groups, which may have members from varied cultures and backgrounds. Such diversity may cause intra-group conflicts in virtual teams. We analyzed the contents of the transcripts of GSS-based virtual teams and identified the conflict episodes and the approaches followed to resolve intra-group(More)
In today's global economy organizations are increasingly resorting to culturally diverse groups of individuals to cope with the challenges of a global market. Often, group decision support systems (GSS) are utilized in the process. The performance of these technology-assisted meetings might be subject to the impact of the conflict management style that(More)
Virtual teams are work groups linked together via computer and communication technologies. Since virtual teams are often spread over geographic and organizational boundaries, team diversity makes them susceptible to greater levels of conflict than face-to-face teams. This paper proposes a research model to understand the influence of cultural diversity on(More)